Confidentiality and personal data protection policy

1. General terms

1.1. The current offer is an official offer of IE Sarkisyan, hereinafter referred to as the «Seller», to conclude a Sales contract of goods remotely, i.e. through an online store, hereinafter referred to as the «Agreement», and places the Public Offer (offer) on the official Seller’s website https://lilitartstore.com (hereinafter referred to as the «Website»).
1.2. The moment of complete and unconditional acceptance by the Buyer of the Seller’s proposal (acceptance) to conclude an electronic Sales contract of goods is considered the fact of payment by the Buyer of the order under the terms of this Agreement, within the time and at the prices indicated on the Seller’s Website.

2. Terms and definitions

2.1. In this offer, unless the context otherwise requires, the following terms have the following meanings:

  • «goods» — models, accessories, components and accompanying items;
  • «Website» — in accordance with the Law of Ukraine «on electronic commerce», a means for presenting or selling goods, work, or services through the execution of an electronic agreement.
  • «Seller» is a company that sells goods presented on the Website.
  • «Buyer» is a natural person who has entered into an Agreement with the Seller on the terms set out below
  • «Order» — selection of individual items from the list of goods specified by the Buyer when placing the order and making payment.

3. Subject of the Agreement

3.1. The Seller undertakes to hand over the Goods to the Buyer, and the Buyer undertakes to pay for and accept the Goods under the terms of this Agreement.
This Agreement regulates the purchase and sale of goods on the Website, including:
— the Buyer’s voluntary choice of goods on the Website
— self-registration of the order by the Buyer on the Website;
— payment by the Buyer of the order placed on the Website;
— payment by the Buyer of the order placed on the Website;

4. Placing an order procedure

4.1. The Buyer has the right to place an order for any goods that is presented on the Website and that is in stock.
4.2. Each item can be represented in the order in any quantity.
4.3. If the product is not in stock, the Company Manager is obliged to notify the Buyer (by phone or e-mail).
4.4. If the product is not available, the Buyer has the right to replace it with a product of a similar model, refuse from the product, cancel the order.

5. Order payment procedure

Cash on delivery
5.1. Payment is made upon receipt of the goods at the department of transport companies for cash settlement in Ukrainian hryvnias.
5.2. If funds are not received, the Website reserves the right to cancel the order.
5.3 Payment for goods and services is made in the national currency of Ukraine in accordance with the tariffs established at the time of provision of the service and goods based on 100% prepayment.

6. Order shipping terms

6.1. Goods purchased on the Website are delivered to the warehouses of transport companies, where orders are issued.
6.2. Together with the order, the Buyer is provided with documents in accordance with the legislation of Ukraine.
6.3 Self-delivery of goods purchased on the Website can be carried out at the address of Kyiv, Tarasivska street 3, LilitArtStore showroom.

7. Rights and obligations of the parties:

7.1. The Seller has the right to:
— to unilaterally terminate the provision of services under this agreement in case the Buyer violates the terms of this agreement.
7.2. The buyer is obliged to:
— pay and receive the order in a timely manner in accordance with the terms of this agreement.
7.3. The buyer has the right to:
— place an order on the Website;
— arrange an electronic agreement;
— require the Seller to fulfill the terms of this Agreement.

8. Responsibilities of the parties

8.1. The parties are responsible for non-fulfillment or improper fulfillment of the terms of this agreement in the manner prescibed by this contract and the current legislation of Ukraine.
8.2. The Seller is not responsible for:
— the changed appearance of the Product made by the manufacturer;
— for a slight mismatch in the color range of the product, which may differ from the original product solely due to the different from color rendering of different batches of paint from partner companies for the same model;
— for the content and truthfulness of the information provided by the Buyer when placing the order;
— for delays and interruptions in the provision of Services (order processing and delivery of goods) that occur for reasons beyond its control;
— for unlawful and illegal actions carried out by the Buyer using access to the internet;
— for the transfer by the Buyer of his network identifiers — IP, MAC address, login and password to third parties;
8.3. The Buyer, using the access to the Internet provided to him, is independently responsible for the damage caused by his actions (personally, even if another person was under his login) to persons or their property, legal entities, the state or moral principles of morality.
8.4. In the event of force majeure, the parties are released from fulfilling the terms of this agreement. Circumstances of force majeure for the purposes of this agreement mean events of an extraordinary, unforeseen nature that exclude or objectively interfere with the performance of this agreement, the occurrence of which the Parties could not foresee and prevent by reasonable means.
8.5. The parties shall make every effort to resolve any disagreements exclusively through negotiations.

9. Other conditions

9.1. The Website reserves the right to unilaterally make changes to this agreement, provided that it is previously published on the Website https://lilitartstore.com
9.2. The Website was created to organize a remote method of selling goods via the Internet.
9.3. The buyer is responsible for the credibility of the information specified when placing the order. At the same time, when making an acceptance (placing an order and subsequent payment for the goods), the Buyer gives the Seller his unconditional consent to the collection, processing, storage, and use of his personal data, in the sense of the Law «On the Protection of Personal Data».
9.4. Payment by the Buyer of the order placed on the Website means the Buyer’s full agreement with the terms of the sales contract (public offer)
9.5. The actual date of the electronic agreement between the parties is the date of acceptance of the terms, in accordance with Art. 11 of the Law of Ukraine «On Electronic Commerce».
9.6. The use of the Website resource to preview the product, as well as to place an order for the Buyer, is free of charge.
9.7. The information provided by the Buyer is confidential. The Website uses information about the Buyer exclusively for the purpose of processing the order, sending messages to the Buyer, delivering goods, making mutual settlements, etc.

10. Returning goods of appropriate quality procedure

10.1. The return of goods to the Website is carried out in accordance with the current legislation of Ukraine.
10.2. The return of the goods to the Website is carried out at the expense of the Buyer.
10.3. When the Buyer returns the product of proper quality, the Website will return the amount paid for the product upon the fact of the product being returned, minus compensation for the Website’s costs related to the delivery of the product to the Buyer.

11. Duration of the agreement

11.1. An electronic agreement is considered to have been concluded from the moment the person who sent the proposal to conclude such an agreement receives a response about the acceptance of this proposal in the manner determined by part six of Article 11 of the Law of Ukraine «On Electronic Commerce».
11.2. Before the expiration of this Agreement, it may be terminated by mutual consent of the parties before the actual delivery of the goods, by means of a refund
11.3. The parties have the right to terminate this agreement unilaterally, in case of non-fulfillment of the terms of this Agreement by one of the parties and in the cases stipulated by the current legislation of Ukraine.